Monday, November 18, 2024
Innovative SMS Gateway & Messaging solutions

Credit warning

Complex example - escalation

This complex example points out, how to handle complex structures with several involved persons and different warning levels and warning messages.

For a project in your company, usually packets of 10'000 ASPSMS are being purchased.

  • 1. warning level: If the balance reaches or goes below 2500 ASPSMS credits, the purchasing agent receives a short message reminder to purchase credits.

If no credits are added to the account, the balance will continue to decrease.

  • 2. warning level: If the balance reaches or goes below 2500 ASPSMS credits, the purchasing agent receives another short message reminder to purchase credits - additionally the project manager is informed.

If still no credits are added to the account, the balance will continue to decrease.

  • 3. warning level: If the balance reaches or goes below 500 ASPSMS credits, together with the purchasing agent and the project manager, also the executive receives a short message so action can be taken immediately

How it's done:

  1. Login on ASPSMS.COM
     
  2. CREDIT WARNING
    https://www.aspsms.com/en/creditwarning

     
  3. Enter new warning message recipient resp. warning level
     
    Warning level:2500
    Forename Surname:Purchasing agent
    E-Mail address:pa@company.com
    Mobile number:+41780000000
    Warning message:
    Please purchase 10000 ASPSMS credits on http://www.aspsms.com
    User E-Mail: aspsmsaccount@company.com
     
  4. Enter new warning message recipient resp. warning level
     
    Warning level:1500
    Forename Surname:Purchasing agent
    E-Mail address:pa@company.com
    Mobile number:+41780000000
    Warning message:
    Reminder: Purchase 10000 credits on http://www.aspsms.com in consultation with project manager. User E-Mail: aspsmsaccount@company.com
     
  5. Add another recipient to this warning level
    (2. warning level)
     
    Warning level:1500
    Forename Surname:Project manager
    E-Mail address:pm@company.com
    Mobile number:+41790000000
    Warning message:
    Only <Credits> ASPSMS credits left. Supervise purchasing agent or purchase 10000 credits on http://www.aspsms.com in consultation with purchasing agent. User E-Mail: aspsmsaccount@company.com
     
  6. Enter new warning message recipient resp. warning level
     
    Warning level:500
    Forename Surname:Purchasing agent
    E-Mail address:pa@company.com
    Mobile number:+41780000000
    Warning message:
    Emergency: Only <Credits> ASPSMS credits left. Immediately purchase 10000 credits on http://www.aspsms.com in consultation with project manager and ceo. User E-Mail: aspsmsaccount@company.com
     
  7. Add another recipient to this warning level
    (2. warning level)
     
    Warning level:500
    Forename Surname:Purchasing agent
    E-Mail address:pa@company.com
    Mobile number:+41780000000
    Warning message:
    Emergency: Only <Credits> ASPSMS credits left. Immediately purchase 10000 credits on http://www.aspsms.com in consultation with purchasing agent and ceo. User E-Mail: aspsmsaccount@company.com
     
  8. Add another recipient to this warning level
    (3. warning level)
     
    Warning level:500
    Forename Surname:Chief executive officer
    E-Mail address:ceo@company.com
    Mobile number:+41760000000
    Warning message:
    Emergency: Only <Credits> ASPSMS credits left. Immediately purchase 10000 credits on http://www.aspsms.com in consultation with purchasing agent and project manager. User E-Mail: aspsmsaccount@company.com
     
 

Please note the following:

  • Warning messages to mobile numbers are charged.
    Price per SMS, see prices list.
  • Messages with more than 160 characters are automatically concatenated;
    every used part SMS is charged according to the price list.
  • Warnings by E-Mail: whitelist creditwarnings@aspsms.com
  • Lowest possible warning level: 10 Credits
  • Number of recipients: unlimited
  • Number of warning levels: unlimited
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